Privacy Policy:
At SoftDecks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or engage with our products. By interacting with SoftDecks, you consent to the practices described in this policy.
Information We Collect:
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: To process payments, we may collect payment details, including credit card information or other payment methods.
- Website Usage Data: We collect data related to your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of access.
How We Use Your Information:
- To Fulfill Orders: We use your personal information to process and fulfill your orders, including delivering products to your designated address.
- Customer Support: Your information helps us provide efficient customer support and address inquiries, concerns, or issues.
- Improve User Experience: We may use data from your website interactions to enhance your browsing experience and improve our website’s functionality.
- Marketing: With your consent, we may send you promotional materials, updates, and offers related to our products and services. You can opt-out of marketing communications at any time.
Data Security: We implement industry-standard security measures to protect your data from unauthorised access, disclosure, or alteration. This includes encryption, secure data storage, and restricted access to your personal information.
Sharing Your Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, processing payments, or conducting business operations. These service providers are obligated to maintain the confidentiality and security of your data.
Your Privacy Choices:
- You can update your account information at any time by logging into your SoftDecks account.
- To unsubscribe from marketing communications, you can follow the provided instructions in our emails or contact our customer support team.
Cookies: We use cookies to collect data about your website usage. Cookies are small text files stored on your device. You can modify your browser settings to control or disable cookies, but please note that this may impact your browsing experience.
Third-Party Websites: Our website may contain links to third-party websites. SoftDecks is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any sites you visit.
Changes to this Policy: SoftDecks reserves the right to update this Privacy Policy as needed. Changes will be posted on our website with the effective date of the revision.
Contact Us: If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at customerservice @softdecks.com
Thank you for choosing SoftDecks. Your trust is of utmost importance to us, and we are committed to protecting your privacy while providing you with exceptional products and services.