Measured & Installed - Across Ireland / DIY Available Worldwide


Shipping Information

At SoftDecks, we take pride in offering worldwide shipping to accommodate our valued customers from around the globe. Here, you’ll find essential details regarding our shipping process and policies.

Shipping Worldwide:

  • We’re delighted to offer our exceptional products to customers worldwide. No matter where you’re located, we aim to bring our premium EVA marine decking solutions to your doorstep.

Customised Items:

  • SoftDecks specialises in providing custom solutions to meet your unique marine flooring needs. Please keep in mind that customised items, including those with personalised designs, are unique to you and are produced with meticulous care.

Shipping Times:

  • Shipping times and fees can vary depending on your location. We strive to process and ship your customised items as swiftly as possible, aiming to have them on their way to you without unnecessary delay.


  • While we offer detailed guidance for self-installation, we must emphasise that there is no guarantee with self-installs. Proper installation is crucial for the best results. If you have any questions or concerns regarding installation, please don’t hesitate to reach out to our customer support team for assistance.

Shipping Costs Notice:

  • While we make every effort to accurately display shipping costs on our website, we reserve the right to refund your order in cases where actual shipping costs exceed the amounts displayed during the order placement. If this occurs, we will promptly contact you to discuss your order and provide refund options. We appreciate your understanding and cooperation in ensuring a fair and transparent shipping process.

Shipping Support:

  • If you have specific questions about shipping to your location, shipping fees, or estimated delivery times, our customer support team is here to assist you. You can reach us at customerservice

Your Satisfaction, Our Priority:

  • At SoftDecks, your satisfaction is our utmost priority. We are dedicated to delivering excellence in both craftsmanship and customer service. Our mission is to ensure that every installation enhances your boating experience.


Thank you for choosing SoftDecks. We appreciate your trust in us as your marine flooring provider. If you’re ready to elevate your boat’s aesthetics and functionality, explore our products and experience the SoftDecks difference.


SoftDecks Return Policy

At SoftDecks, we want you to be completely satisfied with your purchase. However, we understand that situations may arise where a return or exchange is necessary. To ensure a smooth process, please review our return policy below.

Standard Items:

  • You may return any standard, non-customised items within 30 days of the purchase date.
  • Items must be in their original, unused condition, and in their original packaging.
  • Returns are subject to a restocking fee of 15% to cover processing and inspection costs.

Customised Items:

  • Customised items, including those with personalised designs, are considered final sale and are non-returnable. We cannot accept returns for customised items unless there is a defect in the product or an error in customisation.
  • In the case of a defect or customisation error, please contact our customer support team for further assistance.

Defective Items:

  • If you receive a defective item, please contact us within 30 days of receiving the product. We will work with you to replace the item or provide a refund.

Return Process: To initiate a return or report a defective item, please follow these steps:

  1. Contact our customer support team at customerservice to obtain a Return Authorisation (RA) number.
  2. Securely package the item in its original packaging, if applicable, and include a copy of the packing slip or order confirmation.
  3. Clearly mark the RA number on the outside of the package.
  4. Ship the item to the address provided by our customer support team.


  • Refunds will be issued once we receive and inspect the returned item. Refunds will be processed to the original payment method.
  • Please allow 5-7 business days for the refund to appear in your account.


  • If you wish to exchange an item, please follow the return process as outlined above, and place a new order for the item you want.

SoftDecks reserves the right to refuse returns that do not meet our policy criteria or are not authorised through our customer support team. We are here to assist you, so if you have any questions or concerns, please contact us at customerservice 

Back to Top
Product has been added to your cart